FAQ

Bracelet Inquiry

What size(s) are the Vanniva bracelets?

Our bracelets are strung together with High-Resiliency Elastic Silicone cording for a comfortable wear. The Macramé bracelets have an abrasion resilient draw string to fit any wrist size. 

What currency are the prices listed in?

 All prices are listed in USD. 

Do I have to pay any sales taxes? 

No, our product prices shown are after tax. 

How can I know when there are sales and new products available?

Stay connected with our mailing list for the latest discounts, sales and updates from Vanniva! You can join the Vanniva Newsletter at the bottom right of any page by subscribing with your email address. Just look for this box:

Shipping

What are the shipping costs?

Vanniva is proud to offer FREE shipping on all products WORLD WIDE. That means we deliver from North and South America, all the way to Europe, Asia, Australia and everywhere in between. 

How can I pay?

Vanniva.com accepts a wide variety of payments including Visa, MasterCard, Discover, American Express, and PayPal. We are now accepting Apple Pay!

How do I use a discount code?

After adding items to your cart, click  "Cart Icon" link at the top right of this site and continue to checkout. Your Code can be entered in the "Discount" box below that is located at the right side of the page prior to placing an order. 

Has my order been shipped?

You will receive an automatic email when your package has been shipped.

When will I get my Vanniva Bracelets? 

Upon confirmation of payment your item(s) will be processed for shipment within 1-2 business days. Average North American shipping time is 4-8 business days. For international shipments, expect a 10-12 business day delivery time. 

Additional Questions?

At Vanniva our customers needs are our priority, so if you have a question, concern, or compliments please contact our amazing Customer Support team at customerservice@vanniva.com.